Chapter 13
Updating Plan2Live
How Plan2Live finds and installs new versions, and what to do if an update doesn't come through.
Updates find you#
Plan2Live checks for a new version on its own when you open it and regularly while it's open. When there is one, it downloads it and asks you to install it: "Plan2Live will ask you to install it as soon as it's ready." Some updates are required; then the button says Install Required Update.
From version 2.8.4, it checks about once a day: when you open it, if it hasn't checked in the last day, and then once a day while it stays open. (Version 2.8.3 checked more often.)
To check right now, choose Plan2Live → Check for Updates… in the menu bar. If you're up to date, it says "You're using the latest version of Plan2Live."
The Updates page on the website lists every version.
If an update doesn't come through#
- "The update didn't download." Plan2Live tries again by itself, waiting a little longer each time (5, then 15, then 60 minutes). From version 2.8.4, if it keeps failing, the waits go on to 4 hours and then a day, and the message says so, for example "The update didn't download. Plan2Live will try again in 4 hours." The same goes for "Plan2Live couldn't check for updates."
- "You're offline." It tries again when you're back online.
- "Plan2Live is running from the download window, so it can't update itself." Quit Plan2Live, drag it into Applications, and open it from there. Press Show Me How for the steps. The same goes for "macOS is running Plan2Live from a temporary copy".
Still stuck? Download the latest version from plan2liveapp.com and install it over the old one (choose Replace). Your account, your settings and your sets stay as they are.
Before a show#
Update when you have time to build and check a set, not an hour before a service or gig. If you're mid-week with a set that works, finish the week, then update.
Something here doesn't match what you see in the app? Email feedback@plan2liveapp.com.